"Dear all at Goyt Mill,
Too often people are quick to complain but rarely praise for a job well done. So while I have just been telling my yard owner how impressed I am with your service, I thought I would drop you a little note to say thank you!
Having never used you before, I was slightly wary of placing an order with a company I hadn't ever heard of. However, your website is very professional and very easy to navigate and use, communication by email once I'd placed my order was top notch, and kept me informed all the way (i was delighted with the specific hour time slot for delivery, which was accurate!) but best of all my order came very promptly, all items in perfect condition and carefully packaged- i especially appreciated the little stickers on the riding hats that told me they had been checked prior to being shipped (it is little details like that which make all the difference.)
So all in all great service - thank you! I shall definitely be ordering from you again.
"Boots arrived today, brilliant service thank you.
"I just wanted to say a quick thank you for the order (below) which I received yesterday. It is not very often I do this, but I just felt very impressed with the products and service you provided and wanted to say thank you. I have not used your saddlery before and only came across it via google shopping whilst searching for an Equisafety waistcoat, and I did not intend on spending in excess of £100! but your prices are good and I have been impressed with the quality of the products. So in all you could call me a 'happy customer'. I shall definately be back!
All the best for the busy Christmas period, and I wish you all a happy new year.
"Fantastic range of product. Seem to supply everything you'd need for your horse. Everything from my initial phone call to see if they had the item in stock, to the pleasant and cheerful staff behind the counter made buying from them a pleasure. A true 5 star experience."
"Fast service thank you"
"nice rug at a good price,deliverd fast & very good P&P"
"Excellent easy transaction, good communication & speedy delivery.
"Perfect item. Speedily shipped. Perfect! :)"
"great rug very pleased excellant communication would definatly
"Excellent service and very prompt delivery. Very sastisfied. Will use again"
We would love to hear from any customers who would like to comment on our service. We may even list your comments here.